文档介绍：Hajo A. Reijers
Design and Control
of Workflow Processes
Business Process Management
for the Service Industry
13
Series Editors
Gerhard Goos, Karlsruhe University, Germany
Juris Hartmanis, Cornell University, NY, USA
Jan van Leeuwen, Utrecht University, herlands
Author
Hajo A. Reijers
Technical University of Eindhoven
Department of Technology Management
Den Dolech 2, . Box 513, 5600 MB Eindhoven, herlands
E-mail: .******@
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CR Subject Classification (1998): , , , ,
ISSN 0302-9743
ISBN 3-540-01186-2 Springer-Verlag Berlin Heidelberg New York
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Foreword
This monograph is a beautiful mixture of rigorous scientific research and very
practical experiences. The monograph provides se