Operations Management - petitive Advantage Technical Note 2.doc

文档介绍：Operations Management - petitive Advantage Technical Note 2
Learning Curves
Operations Management
petitive Advantage
CHASE AQUILANO JACOBS
ninth edition
Technical Note 2
Technical Note 2
Learning Curves
Underlying Principles of Learning Curves
Learning Curve Example
Types of Learning
From Learning Curves to Performance Improvement
Underlying Principles of Learning Curves
13>. Each time you perform a task it takes less time than the last time you performed the same task.
2. The extent of task time decreases over time.
3. The reduction in time will follow a predictable pattern.
Example of a Learning Curve
Suppose you start a term paper typing business. You time yourself on the first paper, then the second, and so on.
Term paper
1
2
3
4
5
6
Time (in Minutes)
100
90




Note that only 90 of 100 minutes are used in the second repetition. This is an example of a 90% learning curve.
Plotting the Learning Curve
Types of Learning
Individual Learning Improvement when individuals gain a skill or efficiency by repetition of a job.
Organizational Learning
Improvement from the groups of ind