文档介绍：Operations Management - petitive Advantage Technical Note 4
Job Design and Work Measurement
Operations Management
petitive Advantage
CHASE AQUILANO JACOBS
ninth edition
Technical Note 4
Technical Note 4
Job Design and Work Measurement
Job Design Defined
Job Design Decisions
Trends in Job Design
Work Measurement
pensation Systems
Financial Incentive Plans
What is Job Design?
Defined
Job design is the function of specifying the work activities of an individual or group in anizational setting3>.
The objective of job design is to develop jobs that meet the requirements of anization and its technology and that satisfy the jobholder’s personal and individual requirements.
Job Design Decisions
How
Why
When
Where
What
Who
Mental and
physical
characteristics
of the
work force
Tasks to be
performed
Geographic
locale of the
organization;
location of
work areas
Time of day;
time of
occurrence in
the work flow
Organizational
rationale for
the job; object-
ives and mot-
ivation of the
worker
Method of
performance
and
motivation
Ultimate
Job
Structure
Trends in Job Design
Quality control as part of the worker's job.
Cross-training workers to perform multiskilled jobs.
Employee involvement and team approaches to designing anizing work.
;Informating; ordinary workers through works puters.
Trends in Job Design (Continued)