文档介绍：Management Information Systems, Sixth Edition Chapter 10 Decision Support and Expert Systems
Management Information Systems, Sixth Edition
Chapter 10:
Decision Support and Expert Systems
Management Information Systems, Sixth Edition
Management Information Systems, Sixth Edition
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Objectives
List and explain the phases in decision making
Articulate the difference between structured and unstructured decision making
Describe the typical ponents that decision support systems and expert prise
Give examples of how decision support systems and expert systems are used in various domains
Describe the typical elements and uses of geographic information systems
Management Information Systems, Sixth Edition
Management Information Systems, Sixth Edition
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Decision Making
Without a decision support system (DSS), no professional can make decision1>.
Management Information Systems, Sixth Edition
Management Information Systems, Sixth Edition
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Decision Support
ess of anization largely depends on the quality of decisions made by employees (Financial market)
Computer-based systems can help when:
There are large amounts of information
There is a lot of processing involved
Two types of decision support aids:
Decision support systems (DSSs)
Expert systems (ESs)
Applications today bine both types
Provide single optimal solution or set of solutions
Management Information Systems, Sixth Edition
Decision Support (continued)
Decision support modules today may be part of larger enterprise applications
Are also called business analysis tools or business intelligence applications
Are designed to streamline (合理化) the decision-making process
Data warehouses and On-Line Analytical Processing (OLAP) technologies have enhanced the ability to use data for decision making
Management Information Systems, Sixth Edition
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Management Information Systems, Sixth Edition
Management Information Systems, Sixth Edition
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The Decision-Making Process
A decision must be