文档介绍：Page 0如何成为一名称职的主管 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. Page 1 课程结构一、主管常犯的毛病二、领导智商( IQ ) 三、领导情商( EQ ) 四、领导逆商( AQ ) Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 第一节、主管常犯的毛病 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. Page 3 主管常犯的毛病 1、拒绝承担个人的责任 2、未能启发和引导工作人员 3、只注重结果,不重视思想 4、在公司的内部形成对立 5、一视同仁的管理方式 6、忘了公司的命脉——利润 7、只见问题,不看目标 8、不当主管,只当兄弟 9、未能设定行为(或绩效)标准 10 、纵容能力不足的人 11 、眼中只有超级巨星 12 、缺乏危机意识 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 第二节、领导智商( IQ ) Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. Page 5 我坚信经理人应该迈向自己的工作目标,除了思考、计划、辅导员工、分配任务、签署文件以外,什么都不做。——美国管理文摘 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. Page 6 重要=影响深远; 紧急=需要立即处理 1 1很重要很紧急 3 3不重要很紧急 2 2很重要不紧急 4 4不重要不紧急紧急性重要性 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-20