文档介绍:i
ARMSTRONG’S
HANDBOOK
OF HUMAN RESOURCE
MANAGEMENT PRACTICE
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ARMSTRONG’S
HANDBOOK
OF HUMAN RESOURCE
MANAGEMENT PRACTICE
11TH EDITION
Michael Armstrong
London and Philadelphia
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Publisher’s note
Every possible effort has been made to ensure that the information contained in this book is accurate at the
time of going to press, and the publisher and authors cannot accept responsibility for any errors or omissions,
however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from
action, as a result of the material in this publication can be accepted by the editor, the publisher or any of the
authors.
First edition published in 1977 as A Handbook of Personnel Management Practice by Kogan Page Limited
Seventh edition published in 1999 as A Handbook of Human Resource Management Practice
Eleventh edition published in 2009 as Armstrong’s Handbook of Human Resource Management Practice
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted
under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or trans-
mitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of
reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning
reproduction outside these terms should be sent to the publishers at the undermentioned addresses:
120 Pentonville Road 525 South 4th Street, #241
London N1 9JN Philadelphia PA 19147
United Kingdom USA
© Michael Armstrong, 1977, 1984, 1988, 1991, 1995, 1996, 1999, 2001, 2003, 2006, 2009
The right of Michael Armstrong to be identifi ed as the author of this work has been asserted by him in accord-
ance with the Copyright, Designs and Patents Act 1988.
ISBN 978 0 7494 5242 1
British Library Cataloguing-in-Publication Data
A CIP record for this book is available fr