文档介绍：Essentials anizational Behavior-Chapter 1 Introduction
Chapter 1
Introduction to
Organizational Behavior
Essentials anizational Behavior, 8/e
Stephen P. Robbins
Organization
Consciously coordinated social unit
Composed of two or more people
Functions on a continuous basis to achieve mon goal
Characterized by formal roles that define the behavior of its members
The field of OB seeks to replace intuitive explanations with systematic study
Organizational Behavior - systematic study of the actions and attitudes that people exhibit anizations
Goals anizational Behavior
Explain, predict, and control human behavior
Levels of OB Analysis
Individual Level
Group Level
Organization System Level
Determinants of Employee Performance
Productivity
Absenteeism
Turnover
Organizational citizenship
Discretionary behavior
Not part of an employee's formal job requirements
Promotes the effective functioning of anization
Job Satisfaction
There’s a link between satisfaction and productivity.
Satisfaction appears to be negatively related to absenteeism and turnover.
Managers have a humanistic responsibility to provide their employees with jobs that are challenging, intrinsically rewarding, and satisfying.
Historical Roots
Adam Smith, economist
The Wealth of Nations
Division of Labor
Charles Babbage, mathematician
Frederick Taylor, industrial engineer
One best way
Time/motion studies
Work balance between supervisors & workers
Financial incentives
Contributing Disciplines
Psychology seeks to measure,explain, and change behavior
Sociology studies people in relation to their fellow human beings
Social psychology focuses on the influence of people on one another
Anthropology is the study of societies
to learn about human beings and their activities
Political science is the study of the behavior of individuals and groups within
a political environment
Current Challenges and Opportunities for OB
Typical employee is getti