文档介绍：ORGANIZATIONAL BEHAVIOR - What anizational Behavior -
ORGANIZATIONAL BEHAVIOR
T E N T H E D I T I O N
AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTAT
YOU WILL BE ABLE TO:
anizational behavior (OB).
Describe what managers do.
Explain the value of the systematic study of OB.
List the major challenges and opportunities for managers to use OB concepts.
Identify the contributions made by major behavioral science disciplines to OB.
L E A R N I N G O B J E C T I V E S
Describe why managers require a knowledge of OB.
Explain the need for a contingency approach to the study of OB.
L E A R N I N G O B J E C T I V E S (cont’d)
What Managers Do
Managerial Activities
Make decisions
Allocate resources
Direct activities of others to attain goals
Where Managers Work
Management Functions
Management Functions
Planning
Organizing
Leading
Controlling
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
E X H I B I T
1-1a
Mintzberg’s Managerial Roles (cont’d)
E X H I B I T
1-1b
Mintzberg’s Managerial Roles (cont’d)
E X H I B I T
1-1c
Management Skills
Effective Versus essful Managerial Activities (Luthans)
Traditional management
Decision making, planning, and controlling
Communications
Exchanging routine information and processing paperwork
Human resource management
Motivating, disciplining, managing conflict, staffing, and training
Networking
Socializing, politicking, and interacting with others
Allocation of Activities by Time
E X H I B I T
1-2
anizational Behavior
Contributing Disciplines to the OB Field
E X H I B I T
1-3a
Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
1-3b
Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
1-3c
Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
1-3d
Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
1-3f
There A