文档介绍：《Management》 Chapter 4 Managing Diversity
Copyright ? 2012 Pearson Education, Inc1>. Publishing as Prentice Hall
Define workplace diversity and explain why managing it is so important
Describe the changing workplaces in the United States and around the world
Explain the different types of diversity found in workplaces
Discuss the challenges managers face in managing diversity
Describe various workplace diversity management initiatives
Copyright ? 2012 Pearson Education, Inc. Publishing as Prentice Hall
What is Workforce Diversity?
Workforce Diversity - the ways in which people in anization are different from and similar to one another.
Copyright ? 2012 Pearson Education, Inc. Publishing as Prentice Hall
Exhibit 4-1: Timeline of the Evolution
of Workforce Diversity
Copyright ? 2012 Pearson Education, Inc. Publishing as Prentice Hall
Levels of Diversity
Surface-level diversity-
Easily perceived differences that may trigger certain stereotypes, but do not necessarily reflect the ways people think or feel.
Deep-level diversity -
Differences in values, personality, and work preferences.
Copyright ? 2012 Pearson Education, Inc. Publishing as Prentice Hall
Exhibit 4-2: Benefits of Workforce Diversity
Copyright ? 2012 Pearson Education, Inc. Publishing as Prentice Hall
Race and Ethnicity
Race - the biological heritage (including skin color and associated