李晓红-酒店英语综合教程（第二版）Unit 5 Business Center.ppt

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ComprehensiveHotelEnglish
Unit5
,orinvirtuallyanyothercorneroftheglobe,youwillfindthatbusinessservicesarestandardcompany-—fromcomputers,printersandscannerstohigh-speedInternetaccess,photocopyingandfaxingfacilities—,manyotherbusinessservicesareoffered,whichgenerallyincludea24-hourmultilingualconciergeservice,airlinereservations,complimentarynewspaper,andsoon.
Unit5
Providingfaxing,photocopying,typing,translating,e-mailingandtheInternetservices
Bookingairandtrainticketsaswellasarrangingfortoursforhotelguests
Providingaccesstodomesticandinternationalcalls
Offeringthelatestbusinessinformationandbusinessconsultation
Unit5
Dialogue1TypingandPhotocopyingService
Dialogue2SendinganExpressMail
C:Goodafternoon,?
G:Yes,Iwantto1.
C:Howmanycopiesdoyouwant?
G:Threecopieseach.
C:Justamoment,please…Hereyouare.
G:,doyouhave2?
C:Yes,wehave.
G:OK,?
C:Oh,youcanpickitupinhalfanhour.
G:.
C:Seeyou.
Unit5
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
TypingandPhotocopyingServiceC:Clerk G:Guest
Listeningmenu
havethesepagescopied
typingservice
C:Goodmorning,?
G:’dliketoaskyoutosendan1forme.
C:Whatisit?
G:It’sa2.
C:Whatdeliverymethoddoyouprefer?
G:Whatdoyouoffer?
C:Therearetwoways,3andtwo-daydelivery.
G:Overnightdelivery.
C:The4is20Yuanforyourexpressmail.
G:Noproblem.
Unit5
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
SendinganExpressMailC:Clerk G:Guest
下一页(续)
expressmail
companydocument
overnight
charge
C:Couldyoupleasefillinthis5?MayIhaveyour
telephonenumber?
G:**********.
C:What’syourroomnumber,please?
G:1206.
C:Showmeyourroomcard,please.
G:Hereyouare.
C:?
G:Chargeittomyroom,please.
C:That’’llasktheExpressMailServicetofetchitimmediately.
G:-bye!
C:Bye-bye!
Unit5
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
(续)上一页
Listeningmenu
SendinganExpressMailC:Clerk G:Guest
ExpressMailApplicationForm
chargeittoyourroom
type打字
document文件
copy复印;备份
signature签名
photocopy影印本
fax传真
broadband宽带
surftheInternet上网
expressmailservice快递服务
Unit5
?
,please?
?
Unit5
Photocopying
Internetservice
HowdoyouwanttosurftheInternet?
,please?
,togetherwithyouroriginalcopytoyourroomassoonaspossible.
Unit5
Faxing
?
,overnightandtwo-daydelivery.
.
?
’llasktheExpressMailServicetofetchitimmediately
Sendingexpressmails